Winners National
Customer Service Award 2004
contact
centre of the year
Proposing that natural talent is learned
In this context, modelling is a process of shadowing, unconscious elicitation,
utilising, coding and transferring strategies that result in more successful
outcomes. A fast track to more sustainable productivity.
Practical tools for:
- Diagnosing successful behaviour
- Eliciting working strategies
- Transferring sustainable skill
- Creating natural learning and renewal
- Possibilities for more enjoyment and...pioneering new strategies
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“I've worked with Joe on a couple of long term projects in
the last few years. He was instrumental in helping me to conceive
and deliver pioneering new strategies for the business I ran at
the time which led to national and international recognition - by
the Sunday Times and Financial Times amongst others.
Winners National
Cutomer Service Award - Contact Centre of the year 2004 and
number 33 Sunday Times Top 100 great places to work
Alastair Thomson: Dean Teesside Business School referring to his
time as Managing Director Loop Customer Management FTSE 100
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+44 (0)1326 212959
inquiring@zeteticmind.com
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